Business IT Support & Managed Services
Keep all the technology within your company in tip-top condition, by making use of our business Managed Services.
Managed Services are designed to improve your IT operations while reducing costs.
For some companies, IT systems managed in-house can become a burden, tying up resources and incurring additional costs. Other companies may lack the in-house resources and expertise to manage the tasks themselves. In either scenario, outsourcing all or some of your IT will ease the burden on your IT resources allowing greater flexibility for staff to focus on delivering core business services to your customers.
Managing IT infrastructures requires specialist skills, covering a broad range of technical and professional disciplines. We solve this challenge for businesses by providing flexible, professional, and tailored IT Managed Services – in a nutshell, we run your IT so you can run your business.
Below you can see all the areas that can make up an IT Managed Services solution for your business.
Call 01732 252258 or click here to get in touch
Our IT Support
We help you to grow your business with IT services
Remote Monitoring & Management
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Our proactive Remote Monitoring and Management (RMM) service means that we can identify and resolve issues before they affect your business. Downtime is a huge threat to any business and incredibly costly so making sure you’re sufficiently protected is key. Our RMM agent sits on your machine giving a birds-eye view of your entire IT estate, silently health-checking your hardware and ensuring everything is properly functioning and fully patched. Our RMM service delivers total peace of mind.
Remote Support
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Our Remote Support agent enables us to fix most IT issues by connecting remotely to your computer. It means we can access your computers to provide maintenance and support without being physically in the room with you. Once connected, we take control of the computer we’re servicing and perform whatever task is needed.
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Disaster Recovery
We help you to grow your business with IT services
Managed Backups
We can provide you with a managed backup service that will meet your policies, requirements, and timeframes in order to reduce the risk to your business. Utilising both onsite and offsite storage we can keep your business data safe.
Business Continuity
Keeping your business operating in times of hardware or software failure is as important as ever. Plan for the unimaginable and you’ll never be unprepared. Our expertise in business continuity and disaster recovery planning means that; if the worst does happen, you’ll be back to normal as soon as possible.
Disaster Recovery Planning
Does your company have a Disaster Recovery plan? Disaster can strike a business at any time and often without warning. From power outages due to weather and natural disaster, to hacking and other forms of cyber attacks, your business needs a disaster recovery plan in place to get critical systems and normal operations back up and running as quickly as possible.
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Infrastructure & Security
We help you to grow your business with IT services
Network Monitoring & Management
CTech’s proactive remote monitoring service means that we can identify and resolve issues before they affect your business.
Server Support
CTech provides a swift server support service to help keep your server and business operational, which saves you time and costs.
IT Consultancy
Professional IT consultancy services, to help you plan, design and install a range of business solutions.
Cyber Security
Our services proactively protect your organisation from the inside out and safeguard against the latest threats and vulnerabilities.
Cabling & Wi-Fi Solutions
CTech understands the importance of having a reliable and secure internal network for optimal productivity and data transmission between devices. We can provide your business network cabling and Wi-Fi solutions that are designed and implemented to suit your business needs.
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Cloud Services
We help you to grow your business with IT services
Cloud Solutions
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What our clients say
“We have been working with CTech IT Solutions for a number of years now to provide our 360 degree IT services. We have found Chris to be extremely responsive and helpful when issues arise, as well as innovative in finding new ways to improve our IT provisions. CTech helped Tonbridge Angels Football Club to upgrade our IT capabilities, and we have benefited hugely from projects such as the implementation of Microsoft 365 across the business, as well as upgrading our WIFI and Internet Connection with a bespoke solution. CTech’s services have provided massive value to our business.”
Ross Bennett General Manager
“CTech are always available to help us solve our IT technical problems. They are helpful and efficient at solving any issues enabling us to concentrate on growing our business.”
Nathan Richens Director – NJ Richens Electrical
“CTech understands my business and provides a helpful, responsive service for all my IT needs. They take a proactive approach to technology ensuring that our current systems are secure and work for us while keeping us abreast of where our tech should be heading. They feel like part of the team, I don’t think I would get a better service elsewhere”.
Amanda Cooper Office Manager – Burren & Whitaker
“On moving to CTech 2 years ago we saw an immediate improvement in IT support services at excellent value. In particular, CTech offer great flexibility in coming up with cost effective solutions and working around the needs of the business. With their support, our business managers can get on with delivering the core business service without worrying about IT.”
Gavin Lucas CEO, Founder – Jumpin Trampoline Parks
“CTech recently guided us, from start to finish, through the process of upgrading our IT systems. They listened to our needs and what we wanted and put forward recommendations which could help us become more efficient in the future. Our office has benefited from the changes, both suggested and implemented by CTech, which has made a noticeable difference to our working environment. They offer a friendly and personable service and are always there at the end of the phone should we need them. We would highly recommend them to anyone who has any IT issues.”
Gary Cornwell Director – Lewis & Co“CTech provide us with IT support services and we have found them to be very efficient and effective. With their support we are able to provide an enhanced service to our clients.”
Gary Lockyer Director – Charlwood Electrical
“CTech offers a bespoke approach which makes them feel like one of the team. Always quick at responding to technical issues whilst offering a friendly and knowledgeable experience. I would have no hesitation in recommending them to any business looking for an all-inclusive IT management service who take the time and effort to learn the requirements of the business.”
Joe Upstone Regional General Manager – Gravity Force
“CTech have been very helpful in setting up my IT requirements. They are always willing to sort out any minor problems I encounter. Very helpful and responsive and their ongoing support is much appreciated.”
Hilary Bennett Administrator – Global FM